Privacy Policy – Gramkul Solar Energy
Effective Date: 26 August 2026
Gramkul Solar Energy (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, Facebook/Meta advertisements, lead forms, WhatsApp, phone calls, or other communication channels.
1. Information We Collect
When you contact us or submit an enquiry, we may collect information such as:
Name
Mobile/WhatsApp number
Email address
Location/address
Solar energy requirements
Information about your home, farm, shop, office or business
Any other information you voluntarily provide to us
2. How We Use Your Information
We may use the information you provide to:
Contact you regarding your solar enquiry
Understand your solar energy requirements
Provide quotations and product/service information
Arrange site visits or consultations
Provide information about solar installation and maintenance
Assist with applicable subsidy or net-metering processes
Respond to your questions and requests
Follow up regarding your enquiry or requested services
Improve our products and customer services
3. Facebook/Meta Lead Forms
If you submit your information through a Facebook or Instagram lead form, the information you provide may be received by Gramkul Solar Energy so that we can respond to your enquiry.
We will use this information primarily for the purpose for which you provided it, such as contacting you about solar products, services, consultation or installation.
4. Sharing of Information
We do not sell or rent your personal information.
Where necessary to provide a requested service, information may be shared with relevant employees, service personnel, installation partners, or other service providers working on behalf of Gramkul Solar Energy.
We may also disclose information where required by applicable law or governmental authorities.
5. Communications
By submitting your contact information, you agree that Gramkul Solar Energy may contact you by phone, SMS, WhatsApp or email regarding your enquiry and related solar services.
You may request that we stop promotional or follow-up communications at any time.
6. Data Security
We take reasonable measures to protect the information provided to us against unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal requirements, or resolve disputes.
8. Your Rights
You may contact us to:
Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw consent for future communications
9. Third-Party Services
Our website, advertisements and communication channels may use third-party services such as Google, Meta/Facebook, WhatsApp, payment providers, analytics services or hosting providers. These services may process information according to their own privacy policies.
10. Children's Privacy
Our services are not specifically directed toward children. We do not knowingly request or collect personal information from children for advertising or commercial purposes.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable requirements. The updated version will be published on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to request access, correction or deletion of your information, please contact:
Gramkul Solar Energy
Phone/WhatsApp: 9213630869
Website: www.gramkul.com
Last Updated: 26 August 2026